MR Heat Pump is dedicated to providing you the best possible services and our installers are hand picked to ensure that they comply with our exacting standards of workmanship and professionalism.
We encourage each client to help us maintain our high level of service by way of a simple freepost feedback card. Filling this out will only take a minute or so, and all clients who take the time to do this will go into a free monthly prize draw.
The feedback we receive is important to us as it helps us maintain our high standards as well as helping us to improve our service wherever possible.
We endeavour to keep our overheads low and deliver top quality service at a reasonable price.
At MR Heat Pump, you will be dealing with one person who will guide you through the whole process, from beginning to end, as follows:
- Meeting you on-site where an assessment will be made to determine the most effective system for your requirements
- In the case of new homes, we will study floor plans to best suit your needs
- Discussing the various heat pump options to suit your unique requirements
- Installing your heat pump, at a time of your choice (weekend installments are available)
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- After installment service; all installments are backed by a full manufacturers parts and labour guarantee
- Full instruction on how to operate your new heat pump for maximum performance and comfort
Our Mission Statement:
Our mission is to give you the customer, the best deal possible and a level of service that shines above the rest.
Just remember, if you are considering buying an inferior brand of heat pump or going with the cheapest option, think twice…
"There is hardly anything in the world that someone cannot make a little worse and sell a little cheaper, and the people who consider price alone are that person's lawful prey.
It is unwise to pay too much, but it is also unwise to pay too little.
When you pay too much, you lose a little money, that is all.
When you pay too little, you sometimes lose everything because the thing you bought is incapable of doing the thing you bought it to do.
The common law of business balance prohibits paying a little and getting a lot...
It can't be done.
If you deal with the lowest bidder it is well to add something for the risk you run.
And if you do that you will have enough to pay for something better."
John Ruskin, 1819 – 1900